Our Puppy Guarantee

We guarantee that our puppies are healthy and free of genetic disorders to the best of our knowledge at the time of the sale. All puppies are up to date on all checkups and shots before the sale. A health certificate is provided with all shipped puppies. The guarantee extends to 4 working days after the exchange of the puppy. The buyer must have the puppy checked by a licensed Veterinary clinic during this four day period. No refunds are made except for conditions or birth defects found during the Vet exam and documented by the examining Veterinarian. If a problem is found, we will replace the puppy with another puppy of the same pedigree, if available. If no other puppy is available, we will refund the full selling price. All shipping charges are at the buyers expense.

We assume no responsibility for the puppy after the sale and transfer to the new home for medical expenses or conditions contacted after the sale. If the buyer decides to keep the puppy when/if a problem is detected during the veterinary check, the buyer assumes all responsibility for the care and condition of the puppy.

No refund is made after the 4 day period.

 

A satisfied customer........

Millicent and her new baby, Cressie

Our satisfied customers are our references. We provide you with names and email addresses of customer references that will be glad to tell you all about our business practices and the health of our puppies. Our veterinarian is our best reference. We will be glad to give his name and phone number so that you may speak with him personally.

 

SHIPPING PUPPIES

We try to meet our buyers with their puppies when we can. However, that is not always possible. We do ship by air with an extra charge. This charge is over the cost of the ticket because we have the puppy vet checked within 5 days of travel, buy a health certificate, buy a kennel for it to travel in, and we travel 200 miles round trip to the airport. The airlines are very strict about the weather conditions during the puppy's flight and the puppy must be 8 weeks old. We will always travel 100 miles to meet the buyers rather than ship by air.

21266 Alabama Highway 69
Greensboro, AL 36744
ph: 334-624-7699
alt: 334-624-7795

Regina@PuppylandMaltsAndMore.com